
Customer Value Generation in Banking
The banking sector is undergoing a process of fundamental transformation – mainly due to the challenges of digitalization, insistent customers, regulation and a volatile economic environment.
- Alaotsikko
- The Zurich Model of Customer-Centricity
- Kirjailija
- Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau
- Painos
- Softcover reprint of the original 1st ed. 2016
- ISBN
- 9783319368795
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 15.10.2016
- Kustantaja
- Springer International Publishing AG
- Sivumäärä
- 195