Be an Effective Communicator

Most people want to be known as a good listener, but listening involves so much more than sitting quietly while someone else is speaking. It’s a skill that requires practice, patience, and plenty of help along the way. Readers are given valuable advice on how to develop active listening skills and apply them in a variety of situations—from interactions with family and friends to time at school and work. Helpful sidebars provide additional information, and resources for further research encourage a closer study of communication. Relatable examples and full-color photographs enhance this engaging learning experience.