Tallenna
Advances in The Human Side of Service Engineering
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
- Alaotsikko
- Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA
- Toimittaja
- Tareq Z. Ahram, Waldemar Karwowski
- Painos
- 1st ed. 2017
- ISBN
- 9783319419466
- Kieli
- englanti
- Paino
- 310 grammaa
- Julkaisupäivä
- 17.7.2016
- Kustantaja
- Springer International Publishing AG
- Sivumäärä
- 364
