The Medical Interview by Drs. Steven A. Cole and Julian Bird equips you to communicate effectively with your patients so you can provide optimal care! This best-selling, widely adopted resource presents a practical, systematic approach to honing your basic interviewing skills and managing common challenging communicating situations. Its Three-Function Approach - "e;Build the Relationship,"e; "e;Assess and Understand,"e; and Collaborative Management"e; offers straightforward tasks, behaviors, and skills that can be easily mastered, making this an ideal learning tool for beginners and a valuable reference for experienced healthcare professionals. - Effectively meet a full range of communication challenges including language and cultural barriers, sexual issues, elderly patients, breaking bad news, and non-adherence. - Easily apply proven techniques with help from supportive case examples and actual interview questions. - Get the skills you need now with new chapters covering advanced topics and applications including "e;Presentation and Documentation,"e; nonverbal communication, using psychological principles in medical practice, and integrating structure and function. - Quickly review information with summary tables, boxes and bulleted lists. - Get access on the go with the fully searchable text online at Student Consult, including cost-free access to a specially customized, interactive web-based Module on Brief Action Planning (BAP), a key component of the web-based, interactive Comprehensive Motivational Interventions (CMI) e-learning platform.