
The Rec Coach's SMART Team Tool Kit
This workbook includes more than 50 templates of forms, tools, exercises, and documents that leaders can use to help implement the SMART organization principles. These include:
- Strengths Assessments
- Performance Management Documents
- Systems and Strategies Creation
- Agreement Templates
- Meeting and Training Tools
- Recognition Exercises...and many other cutting edge tools
- Magnetic Customer Service Tools
The SMART Organization is an acronym for 6 strategies that you will want to consider using in your organization.
S Synergy of Strengths, Strategies & Systems
M Meetings Matter
A Accountability Builds Trust
R Recognition
T Teachable Moments
with added bonus of Magnetic Customer Service tools
The SMART principles were developed by Edith Martin, coach, consultant, author and speaker, Edith is "The Rec Coach," inspiring others in excellence in management and leadership.
- Undertitel
- For Team Leads & Managers of Recreational Facilities
- Författare
- Edith Martin
- ISBN
- 9780994846112
- Språk
- Engelska
- Vikt
- 213 gram
- Utgivningsdatum
- 2021-02-02
- Förlag
- Collections Canada
- Sidor
- 98
