The Complete Guide to Customer Support
Författare:
Häftad, 2002
engelska
617 kr
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Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
- Undertitel
- How to Turn Technical Assistance Into a Profitable Relationship
- Författare
- Fleischer Joe
- ISBN
- 9781578200979
- Språk
- engelska
- Vikt
- 400 gram
- Utgivningsdatum
- 2002-01-04
- Förlag
- Taylor & Francis
- Sidor
- 272
