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Service Management
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Service Management

pocket, 2013
Engelska
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After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts and frameworks are followed by case studies and examples.
Undertitel
An integrated approach
Upplaga
3 ed
ISBN
9780273732037
Språk
Engelska
Vikt
872 gram
Utgivningsdatum
2013-03-14
Sidor
544