Seamless Government
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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
- Undertitel
- A Practical Guide to Re-Engineering in the Public Sector
- Författare
- Linden Russell M.
- ISBN
- 9780787900151
- Språk
- engelska
- Vikt
- 544 gram
- Utgivningsdatum
- 1994-08-22
- Förlag
- John Wiley & Sons Inc
- Sidor
- 320
