Managing Knowledge

Competing organizations today have access to the same global sources of finance, materials and machines and to a vast amount of information. Knowledge, however, is a less common resource which, when available, can bring significant competitive advantage, allowing companies to respond, develop, and improve in times of rapid change. Knowledge of how to work together through questioning and dialogue is essential to allow ideas to develop and be expressed constructively. This book assembles a consensus of views on how best to prepare for knowledge-based competition. It describes techniques, illustrates trends, refers to practical examples, and comments on the implications for all types of business.