Managing in a 21st Century Organization

How productive and successful would organizations be if their managers were skilled in all the roles they play, not just some of them? Managing in a 21st Century Organization takes a deep dive into some of the most important roles that managers play--architect, visionary, leader, change agent, decision-maker, motivator, evaluator, and coach. In this novel approach to analyzing and practicing management, you'll learn the most important lessons all managers need to know to be successful, including:

• Why improving your ability to understand and manage emotions and needs is key to gaining trust from your co-workers, bosses, and direct reports
• How developing both leadership competence and charisma is often a challenge for managers
• Which of three different approaches for understanding and managing your organization you should use, and when you should use them
• Why recognizing your own biases can improve decision-making
• The crucial differences between employee training and employee development, as well as when to use them most effectively

...and much more!