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Know Your Customer
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Know Your Customer

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Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
Undertitel
New Approaches to Understanding Customer Value and Satisfaction
ISBN
9781557865533
Språk
Engelska
Vikt
426 gram
Utgivningsdatum
1996-04-12
Sidor
358