Intercultural Conflict In a Corporate Organization. Conflict In the Workplace

Academic Paper from the year 2017 in the subject Sociology - Work, Education, Organisation, grade: B+, , language: English, abstract: The perspective on work group diversity a work group held influenced how people expressed and managed tensions related to diversity, whether those who had been traditionally underrepresented in the organization felt respected and valued by their colleagues, and how people interpreted the meaning of their racial identity at work. These, in turn, had implications for how well the work group and its members functioned. All perspectives on cultural diversity shows there had been success in motivating managers to diversify their staffs, in the different departments. Employees in this group work in increasingly diverse environments: in terms of age, gender, race/ethnic group and nationality. Beyond these differences, there are also deeper cultural differences that influence the way conflict is approached. The use of teams represents an important change in the way the organization works. The theory is that through the interdependency of the part s greater productivity is achieved by the whole. One reason that teams fail to meet performance expectations is their paralysis through unresolved conflict. This research focuses on the impact of culture on the prevention and resolution of conflict in the organization that has cultural diversity. Management Scientists have shared renewed interest in the subject of conflict and its management in workplaces (Jehn, 2000; Kumar and Van Dissel, 1996; Rahim, 2002; Zapf 1999). This interest could be ascribed to increased observation in organizations and the assertion that organizations are inherently competitive and riddled with conflict (Schermerhon et al., 1997). This paper develops theory about the conditions under which cultural diversity enhances or detracts from work group functioning. From research in the Maersk Group with four different business units in Kenya, yet with culturally diverse employees, namely: Kenyan, Nigerian, American, European, South African, Japanese and Indian