Groups, Teams, and Social Interaction

An examination of A. Paul Hare's findings about groups, teams, and social interaction, this book shows how these findings can be placed in the context of several theories, and discusses some applications that can be constructed for the analysis of various kinds of social situations. Part I brings together the literature on small workgroups, especially discussion groups and problem-solving groups, from laboratory studies by social psychologists and practitioners in organizational development.

The seven chapters cover basic concepts, characteristics of groups and teams, group and team development, problem solving and consensus, managing conflict, consultation, and team building with SYMLOG (a method of group evaluation developed by Freed Bales of Harvard University). Part II presents four theories of social interaction with examples of applications: functional, dramaturgical, exchange, and SYMLOG. The final chapter brings together features of these theories in a category system for the observation of groups.