Spara
Delighting Customers
Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a wealth of guidance for any organization that has set its sights on delighting its customers and becoming customer-driven.
- Undertitel
- How to build a customer-driven organization
- Författare
- P. Donovan, T. Samler
- Upplaga
- Softcover reprint of the original 1st ed. 1994
- ISBN
- 9789401045285
- Språk
- Engelska
- Vikt
- 310 gram
- Utgivningsdatum
- 2012-11-09
- Förlag
- Springer
- Sidor
- 243
