Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

From a global leader in management training-the definitive guide to improving employee engagementRetaining the best people is one of the most important and undervalued roles a leader performs. But executives and managers can t do this all by themselves; they need the support from all levels of an organization.Grateful Leadership provides key strategies and proven techniques for creating an environment in which gratitude is freely expressed a culture of acknowledgment that delivers benefits at every level of the organization, beginning with the bottom line.Judith W. Umlas is SVP of Learning Innovations at International Institute for Learning, a global corporate training company, and runs the Institute s site, allPM.com, which serves more 100,000 project managers.