Work Appropriation of Low-Wage Workers in the Service Sector

Work Appropriation of Low-Wage Workers in the Service Sector deftly explores how supermarket clerks perceive their work when faced with meagre pay and frequently precarious working conditions. Speaking substantively on current social problems within clerks’ livelihoods, this essential book provides a fascinating comparison between German and US-based low-wage worker experiences.

Weaving together significant theoretical analysis and real-world empirical evidence, Antonia Kupfer presents fresh findings based on intricate sociological research. Chapters utilize accounts from supermarket clerks working in a wide variety of positions and stores, from discounters to high-end grocers. Ultimately, they suggest that political frameworks could greatly improve conditions for these workers and raise the level of professionalism within the service sector.

This engaging book will be highly illuminating for sociology scholars and policy makers seeking to understand the lived experiences of low paid workers. It will additionally be of benefit to those studying labor policy, inequality reduction and the sociology of discrimination.