The Quality Deep Dive

The book addresses well explained scenarios of quality management system (QMS) required for an organization and undertakes a journey through the requirements of the international standard ISO 9001: 2015. The book provides the reader with detailed explanations of requirements, needs and expectations duly supported with examples selected from the organizations operating in wide range of business sectors where the author had in depth experience and exposure. The book takes a practical, industry-based and hands-on approach to equip the reader adequately. Exhibits and case study workshops have also been included in the book to facilitate clear understanding of the subject. The book is intended for reading by professionals belonging to different disciplines of organizations where quality management system is a part of their business operations, professional quality practitioners, internal and external auditors of QMS, teachers of quality management faculty and students learning quality management.