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The Psychology of Customer Care
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The Psychology of Customer Care

Författare:
inbunden, 1992
Engelska
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This book breaks new ground on customer care. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.
Undertitel
A Revolutionary Approach
Författare
J. Lynch
ISBN
9780333557693
Språk
Engelska
Vikt
446 gram
Utgivningsdatum
1992-01-20
Sidor
274