The Humans Side of Qualiy and the TAO

This hardcover edition is a powerful tool for executives, managers, and employees in any organization with the goal to decrease waste while maximizing financial profit and human wellness simultaneously. It is also well suited as a text for undergraduate, graduate and professional education and/or training. The history and systems of quality are presented primarily from a financial and technological perspective. These foundations are integrated with information from Organizational Development, Psychology, Business Leadership and Holistic Health and Wellness. This abbreviated approach provides a practical, roadmap for the truly innovative leader and aspiring employee alike, given the time constraints common in productive organization. Several useful case studies are included.