Stop Pretending You're Being Heard: What to Do When the Message Really Matters

How many times have you thought you conveyed your message well only to later find out that what you thought was clearly conveyed apparently wasn't? Or, even when you know your message was heard and understood, how many times was the message not remembered? Miscommunication, missed communication, and forgotten communication can impact business and personal interactions faster than almost anything else. To defend against this, Stop Pretending You're Being Heard provides multiple methods that can help you get your messages heard, understood, and remembered - strategies that can improve both professional and personal communication.