Spara
Managing Service Productivity
inbunden, 2014
Engelska
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit.
- Undertitel
- Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
- Redaktör
- Ali Emrouznejad, Emilyn Cabanda
- Upplaga
- 2014 ed.
- ISBN
- 9783662434369
- Språk
- Engelska
- Vikt
- 446 gram
- Utgivningsdatum
- 2014-08-13
- Sidor
- 394
