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Customer Knowledge Management

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This book presents the interrelationship between customer knowledge management, customer focus and soft skills and also provides concrete advice on how the management of customer knowledge can be optimized.
Undertitel
Leveraging Soft Skills to Improve Customer Focus
Upplaga
Softcover reprint of the original 1st ed. 2014
ISBN
9783319381404
Språk
Engelska
Vikt
310 gram
Utgivningsdatum
2016-08-23
Sidor
207