A Leader's Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance

This book is your guide to knowledge management for the future leaders of your organization. In other words, it ensures that they will know what you know and be able to apply your experiences to similar encounters in their time. It is replete with examples of successful knowledge management (with an eye toward the future) in current times and provides simple, time-tested steps.

Unlike other knowledge management books, this one is not about the present, but rather is a guide to creating value in the future. It deals with information overload and “enterprise dementia” and discusses the steps in discerning what things you want to know as opposed to suggesting tactics for managing everything (the Holy Grail). It uses examples from the most successful knowledge managers from around the world and is a simple, concise guide for this complex problem all organizations face.