Strategic Continuous Process Improvement

Proven methods for achieving continuous process improvementResolve "e;quality chaos"e; by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.Find out how to: Identify CPI opportunitiesEvaluate various CPI options using comparative benchmarksUnderstand the characteristics of each quality optionMap CPI characteristics against quality problemsSelect the appropriate tool to fit a specific quality problemRecognize the role of governance and performance reviewsCascade and communicate CPI throughout your organizationMove the needle toward successful process optimization