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Effective Complaint Management
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Effective Complaint Management

inbunden, 2019
Engelska
78,60 €
Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.

Undertitel
The Business Case for Customer Satisfaction
Upplaga
Second Edition 2019
ISBN
9783319987040
Språk
Engelska
Vikt
446 gram
Utgivningsdatum
2019-02-18
Sidor
495