
Designing the Best Call Center for Your Business
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
- Författare
- Brendan Read
- ISBN
- 9781578203130
- Språk
- Engelska
- Vikt
- 710 gram
- Utgivningsdatum
- 2005-01-02
- Förlag
- CMP Books
- Sidor
- 300