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Getting to Yes
Founded on principles like:Ã?· Don't bargain over positionsÃ?· Separate the people from the problem andÃ?· Insist on objective criteriaGetting to Yes simplifies the whole …
Difficult Conversations
The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or …
Getting Past No
This book provides a step-by-step method for negotiation that aims to ensure that satisfactory agreement is reached with even the most intransigent people. The author also co-wrote …
Innovations in Social Work Research
A valuable reference to help practising researchers not only to understand but also to apply innovative approaches to social work research. Featuring extended case studies of …
Building Agreement
Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you …
Analyzing Intelligence
Analyzing Intelligence, now in a revised and extensively updated second edition, assesses the state of the profession of intelligence analysis from the practitioners point of view. …
The Scientific Credibility of Freud's Theories and Therapy
Architectural Guide South Africa
This guide is a celebration of the works of professional architects in three South African metropolitan centres, namely Cape Town, Durban and the Johannesburg/Pretoria Axis. The …