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ITIL - Das Taschenbuch
Advances in Information Retrieval
This book constitutes the proceedings of the 36th European Conference on IR Research, ECIR 2014, held in Amsterdam, The Netherlands, in April 2014.The 33 full papers, 50 poster …
IT Service Management Based on ITIL
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool …
Gestion de Servicios ti Basado en ITIL - Guia de Bolsillo
Previously known as: 'IT Service Management based on ITIL V3 - A Pocket Guide' This really popular pocket guide is a quick, portable reference tool designed for managers, to give …
Advances in Information Retrieval
This book constitutes the proceedings of the 36th European Conference on IR Research, ECIR 2014, held in Amsterdam, The Netherlands, in April 2014.The 33 full papers, 50 poster …