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'Xperience Level Agreement (XLA)(R) is the framework and commitment to apply XM in tech- driven organizations and ecosystems. The three technology management philosophies that …
pacote do Courseware consiste em duas publica es, VeriSMTM - Foundation Courseware e VeriSM (TM) - Foundation Study Guide. Este material de treinamento abrange o plano de estudos …
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based …
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that …
TRIM is the accronym for: The Rational IT Model™. This is a vendor neutral reference model that can be used to adopt IT Service Management as a practice. The model origins from the …
'This title is the Study Guide for the TOGAF(R) Business Architecture Part 1 Examination. It gives an overview of every learning objective for the TOGAF Business Architecture …
'This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open …