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ITIL(R) Foundation Essentials ITIL 4 Edition
ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM …
ITIL(R) 4 Essentials
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - …
ITIL(R) 4 Create, Deliver and Support (CDS)
ITIL(R) 4 Create, Deliver and SupportIf you've achieved your ITIL(R) 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification …
ITIL(R) 4 Drive Stakeholder Value (DSV)
ITIL(R) 4 Drive Stakeholder Value (DSV)If you've achieved your ITIL 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and deciding which …
ITIL(R) 4 High-velocity IT (HVIT)
ITIL(R) 4 High-velocity ITIf you've achieved your ITIL(R) 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work …
ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - …
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM …
ITIL(R) 4 Direct, Plan and Improve (DPI)
ITIL(R) 4 Direct, Plan and ImproveIf you've achieved your ITIL Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work …
ITIL(R) 4 Drive Stakeholder Value (DSV)
ITIL(R) 4 Drive Stakeholder Value (DSV)If you've achieved your ITIL 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and deciding which …
ITIL(R) 4 High-velocity IT (HVIT)
ITIL(R) 4 High-velocity ITIf you've achieved your ITIL Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. …
ITIL foundation handbook
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK), Second edition
The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service …