When Emotions Take Power

People become irritated in New York City on an August afternoon due to the hot, muggy weather. When I boarded the bus on Madison Avenue to travel back to the hotel, the elderly black driver grinned and remarked to me: "e; "e;ello! What's up?"e; He often greets every passenger in such way. Like me, the passengers were perplexed, but the most of them remained silent due to their intense pondering. A gradual change took place as the bus made its way through the gridlock. The driver was continuing talking and making observations about other things, such as the fantastic exhibit at the nearby museum, the new movie playing at the nearby theater, and his delight of the many chances. from the city Opening up is fascinating. The passengers were all glum as they exited the vehicle, and when the driver stated, "e;We'll talk shortly. Enjoy your day!"e; Everyone was grinning warmly. Even though it occurred about two decades ago, I can still clearly recall it. I realize that the driver is the kind of person who can reassure others when I consider the comfort that the aforementioned passengers enjoy. He has the power to diffuse a situation, bring about calm, and win some individuals over.