Understanding, Implementing, and Evaluating Knowledge Management in Business Settings

Although there are numerous publications in the field of knowledge management, there are still gaps in literature regarding some aspects of knowledge management that reflects news technologies' adoption, and a deeper analysis discussing the interlinked process between knowledge management and data analytics in business processes improvement.

This publication provides a comprehensive approach to knowledge management, from concepts to practices in corporations of different segments, particularly in high tech, impacting the way knowledge management is understood and implemented, and even evaluated. In academia, this comprehensive and clearly written book—with a plain language—serves as reference for students learning about knowledge management theory, practice, and technologies. This book is also an essential resource for professionals in the fields of business, information technology, computer sciences, information sciences, and engineering of knowledge as well as data analytics and data management professionals.