Twisted Training is an experience that will take you by storm! Its more than an instruction book; its a treasury of stories, cutting edge techniques, and ideas that will stir things up in your workplace. Here is some of what you will learn: What it takes to create, build, and implement successful training programs that will leave your employees begging for more. The importance of un-wrapping the gift of hospitality within your employees and within yourself. How to teach your staff to create world-class service one day at a time, one guest at a time. Recognize dominant and sub-dominant personality traits that will aid in the selection of employees. To create themes that build teams.