
The World's Greatest Service
´Thrill factor included´
If you are looking for:
Stronger employee commitmentHigher guest satisfaction ratings
More revenue per guest/per visit/per purchase
And greater loyalty amongst staff and customers.
Then this is the book for you!
The World's Greatest Service is mandatory reading in many companies; and it has inspired thousands in a variety of businesses. Why? Its advice is not only based on a easy to grasp ideology: It's also easy to apply, so you're sure to thrill yourself, your colleagues, and your guests and customers along the way.
- Författare
- Henrik Meng
- ISBN
- 9788771141573
- Språk
- Engelska
- Vikt
- 141 gram
- Utgivningsdatum
- 2011-02-11
- Förlag
- Books on Demand
- Sidor
- 134