Routledge Research in Employment Relations

<p>This research monograph delves into the pressing issue of employee-centered social sustainability in the hospitality industry. Through empirical studies and content analysis of CSR reports, it highlights the significant challenges faced by frontline hospitality workers – such as low wages, job insecurity, limited union representation, and employer resistance to unionization.</p><p>Offering a thorough, evidence-based examination, the monograph provides a comprehensive analysis of the employee dimension of social sustainability. It explores the critical role of organizational support, the fear of unionizing, and their impact on key outcomes like employee well-being and industry turnover intentions. The work also proposes a tailored framework for addressing employee needs at different stages of their careers, advancing the goal of "decent work" within the industry.</p><p>Ideal for scholars and researchers in workforce studies, hospitality, and tourism, this volume offers valuable insights into the complex dynamics of labor practices and social sustainability. It serves as a vital resource for those seeking to foster employee-centered CSR initiatives. Policymakers, industry professionals, and advocates for improved labor conditions in hospitality will also find this book informative and thought-provoking, with actionable strategies for promoting social responsibility across the sector.</p>