Relentless Caring

As founder and executive chairman of MarineMax (NYSE: HZO) and with kindness as his True North, author William H. McGill Jr. helped transform the company from a disparate group of boat dealers into a highly profitable $2 billion global conglomerate. In Relentless Caring, McGill shares what he’s learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn: Why having the right people in the right jobs matters, How to find and take care of your people and their families, including providing high-quality, low-cost health care, Why long-term thinking is essential for success, Why persistence, consistency, and risk are essential, too, Why investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions Relentless Caring is a practical playbook for “managing from the heart” - tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organisation even in the most challenging economic circumstances.