We are delighted to present the proceedings of the 12th Asia-Paci?c Network Operations and Management Symposium (APNOMS 2009), which was held in Jeju, Korea, during September 23-25, 2009. Recently, various convergences in wired and wireless networks, and conv- gence of telecommunications and broadcastings, are taking place for ubiquitous multimedia service provisioning. For example, broadband IP/MPLS wired n- works are actively converged with IEEE 802.11e wireless LAN, IEEE 802.16 Wireless MAN, 3G/4G wireless cellular networks, and direct multimedia bro- cast (DMB) networks. For e?cient support of service provisioning for ubiq- tous multimedia services on the broadband convergencenetworks, well-designed and implemented network operations and management functions with Q- guaranteed tra?c engineering are essential. The converged network will open the way for a new world with emerging new businesses and computing services. The Organizing Committee (OC) selected "e;Management Enabling the Future Internet for Changing Business and New Computing Services"e; as the timely theme of APNOMS 2009. Contributions from academia, industry and research institutions met these challengeswith173papersubmissions,fromwhich41high-qualitypapers(23.7% of the submissions) were selected for technical sessions as full papers, and 32 papers were selected as short papers. In addition, we had nine papers in - novation sessions for on-going research. Diverse topics were covered, including Tra?c Trace Engineering, Con?guration and Fault Management, Management of IP-Based Networks, Autonomous and Distributed Control, Sensor Network and P2P Management, Converged Networks and Tra?c Engineering, SLA and QoS Management, Active and Security Management, Wireless and Mobile N- work Management,and Security Management.