
Getting Naked
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.
- Offers a key resource for gaining competitive advantage in tough times
- Shows why the quality of vulnerability is so important in business
- Includes ideas for inspiring customer and client loyalty
- Written by the highly successful consultant and business writer Patrick Lencioni
This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.
- Undertitel
- A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
- Författare
- Patrick M. Lencioni
- ISBN
- 9780787976392
- Språk
- Engelska
- Vikt
- 386 gram
- Serie
- J-B Lencioni Series
- Utgivningsdatum
- 2010-02-19
- Förlag
- Jossey-Bass Inc.,U.S.
- Sidor
- 240