Developing a Questionnaire

Developing a Questionnaire: 2nd Edition is a comprehensive guide to the successful design and implementation of questionnaires as a research method. It covers: - how, why and when to use questionnaires - how to analyse data - how to present results - how to relate questionnaires to other forms of research This second edition contains new chapters on the use of questionnaires in surveys, face-to-face questionnaires and telephone interviews.