
Call Centers
- Undertitel
- System of Apparent Blame (SAB): Management, supervision, QA, and training failures in call centers-and why the real problem lies in the system
- Författare
- Fernando Rellán
- ISBN
- 9798241520159
- Språk
- Engelska
- Vikt
- 118 gram
- Utgivningsdatum
- 28.12.2025
- Förlag
- Independently Published
- Sidor
- 92