Bohica

70% of change programs fail to achieve their goals. Furthermore, according to numerous business research articles, most management-inspired improvement and cost-saving initiatives waste time and money and de-motivate employees. MATT POLASKI and his band of unsung maintenance engineering heroes are nearly burn-out, trapped in the circle of despair at the Mornington Dairy Plant. Instead of continuing to patch one breakdown after another, they propose a reliability improvement project to improve plant performance and their mental well-being. Matt realizes his marriage may even survive if they are successful. JIM CHAMPION, Mornington s Site Manager, also wants to improve performance, but he can t wait as long as Matt s plan requires. Jim s approach leads to a temporary improvement followed by a major catastrophe.