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Decarbonizing Logistics
Logistics accounts for around 9-10% of global CO2 emissions and will be one of the hardest economic sectors to decarbonize. This is partly because the demand for freight transport …

Creativity in Public Relations
Creative input is inevitably required of the PR practitioner and yet there is a lack of real understanding of the mechanics of the processes involved. Creativity in Public …

Key Account Management
An organization's key accounts are its lifeblood. Key account management focuses on the long-term investment of resources in customers that can offer an exceptional return on …

Agile Marketing
Create and apply responsive and adaptive marketing principles and practices with this guide to redesigning marketing structures, processes and culture, to be fit for purpose in …

Fashion Logistics
Retailers are being advised to review their supply chains in a bid to accelerate their speed to market. Fashion Logistics assesses the growth and changes in the industry as well as …

Leadership Skills Handbook
WINNER: CMI Management Book of the Year 2013 - New Manager Category (previous edition)The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills …

Internal Communications
Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted …

Omnichannel Retail
The retail industry is under significant pressure. Not only are retailers grappling with rising costs, but they are trying to keep up with rapidly changing consumer behaviours, …

Excellence in People Analytics
Effectively and ethically leveraging people data to deliver real business value is what sets the best HR leaders and teams apart. Excellence in People Analytics provides business …

Emotional Intelligence Coaching
Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both …

Category Management in Purchasing
Category Management in Purchasing is a comprehensive guide to strategic category management which provides a step-by-step guide to its implementation and use, and enables readers …

Strength-Based Leadership Coaching in Organizations
Positive organizational psychology, with its focus on the identification and development of strengths, is a natural ally to executive development and leadership coaching. However, …