Filter
Sökt på: Sökresultat
Filter
totalt 2 träffar
IT Service Management Based on ITIL
häftad,
2007,
Engelska,
ISBN 9789087531027
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool …
The ITIL Process Manual
häftad,
2012,
Engelska,
ISBN 9789087536503
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches …