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The Challenger Sale
THE INTERNATIONAL BESTSELLER: OVER HALF A MILLION COPIES SOLDMatthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. …
The Challenger Customer
From the authors of the internationally-bestselling business classic The Challenger Sale'A handbook of practices that will help you get into your customers' heads, deliver good …
The Maintenance Costs of Aging Aircraft
The U.S. Air Force is grappling with the challenge of aging fleets and the optimal time to replace them. This monograph examines commercial aviation data to draw inferences about …
Remember Him at the Altar
On 22 July 1916 Lieutenant Arthur Stevens of the 9th Battalion, Royal Fusiliers, sat down to write a letter to the chaplain of his old school, Bloxham School in Oxfordshire. …
Aging Aircraft Repair-Replacement Decisions with Depot-Level Capacity as a Policy Choice Variable
One-liner: When is it more cost efficient to replace an aircraft rather than continue to maintain it? 450-character abstract: The report presents a model of the repair-replace …
The Best British Poetry 2011
The Best British Poetry 2011 presents the finest and most engaging poems found in British-based literary magazines and webzines over the past year. The material gathered represents …
The Effortless Experience
A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger SaleEveryone knows that the best way to create customer …