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ITIL(R) 2011 At a Glance
E-bok,
2012,
Engelska,
ISBN 9781461438977
"e;ITIL(R) 2011 At a Glance"e; is an important update to the internationally-recognized ITIL(R) best practices for IT Service Management. "e;ITIL(R) 2011 At a …
ITIL Version 3 at a Glance
E-bok,
2008,
Engelska,
ISBN 9780387773933
ITIL(R) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(R) version 3. ITIL(R) is an internationally-recognized set of best practices for …