Sökt på: Böcker av Simon Clatworthy
totalt 6 träffar
The Materials of Service Design
If Design is about forming materials, then what are the materials of Service Design? In this ground-breaking book, Johan Blomkvist, Simon Clatworthy and Stefan Holmlid explore this …
Materials of Service Design
Innovating for Trust
Innovating for Trust
Innovation is a high-risk endeavor and success is dependent upon a firm's understanding of customer needs. A company's initial resistance to adopting innovation is mitigated with a …
Experience-Centric Organization, The
Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, …
Experience-Centric Organization
Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, …