Sökt på: Böcker av Robert Dugan
totalt 14 träffar
Getting Started with Evaluation
Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, …
Financial Management in Academic Libraries
Viewing Library Metrics from Different Perspectives
This guidebook shows academic libraries how to use innovative new performance metrics to achieve greater accountability and higher levels of service. Viewing Library Metrics from …
Higher Education Outcomes Assessment for the Twenty-First Century
This book discusses recent trends in outcomes assessment, examines how state governments are reshaping the national discussion with higher education, and explains how libraries …
Engaging in Evaluation and Assessment Research
For library managers, this book explains evaluation and assessment research and identifies the components of proper execution, such as planning, decision making, and …
Labour and Employment Compliance in the United States
Detailed attention to compliance with labour and employment laws is crucial for success in setting up business in a foreign country. This book - one of a series derived from …
Labour and Employment Compliance in the United States
Assessing Service Quality
Technological progress has meant that the old measures of service quality no longer apply. If libraries are to succeed, they must see themselves in competition with other …
Outcomes Assessment in Higher Education
Outcomes Assessment in Higher Education focuses on assessing institutional quality and effectiveness, and responds to the increasing demand for greater accountability at all levels …
U.S. Government on the Web
The definitive guide to U.S. government information on the Web has been expanded and updated with the latest information from the current administration, including material on the …
Higher Education Outcomes Assessment for the Twenty-First Century
This book discusses recent trends in outcomes assessment, examines how state governments are reshaping the national discussion with higher education, and explains how libraries …
Revisiting Outcomes Assessment in Higher Education
Revisiting Outcomes Assessment in Higher Education complements rather than updates Hernon and Dugan's 2004 Outcomes Assessment in Higher Education. As with its predecessor, it …