Sökt på: Böcker av Karen A. Shire
totalt 9 träffar
Roadblocks on the Information Highway
Although Japanese universities have relied on information technology to resolve numerous problems, their high expectations are undermined by lags in implementing that technology. …
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
Dieser Sammelband dient dem Austausch von Forschungsergebnissen zwischen den Projekten der Fokusgruppe „AAL-MST an der Schnittstelle Nutzer-Dienstleistungen“. …
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
Dieser Sammelband dient dem Austausch von Forschungsergebnissen zwischen den Projekten der Fokusgruppe „AAL-MST an der Schnittstelle Nutzer-Dienstleistungen“. …
Re-organising Service Work
This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general …
Re-organising Service Work
This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general …
On the Front Line
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. …
On the Front Line
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. …
On the Front Line
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. …
Re-Organising Service Work
This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general …