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Risk and Crisis Management in the Public Sector
Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has …
Managing Change and Innovation in Public Service Organizations
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. …
Strategic Leadership in the Public Sector
In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are …
Digital Government
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public …
Performance Management in the Public Sector
In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management …
Marketing Management and Communications in the Public Sector
This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and …
Learning and Personal Development for Public Services Managers
Public service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and …
Ethics and Management in the Public Sector
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range …
Making and Managing Public Policy
Understanding how public policy is made and managed is a key component in studying the disciplines of public management and administration. Such are the complexities associated …
Human Resource Management in Public Service Organizations
The latest instalment of the successful Routledge Masters in Public Management series: Human Resource Management in Public Service Organizations addresses a significant gap in …
Managing Local Governments
Local Government is an area where management skills are tested to the extreme. With political considerations evident both locally and nationally, managing resources can be complex …
Strategic Management in the Public Sector
Strategic management is widely seen as essential to the public services, leading to better performance and better outcomes for the public. In fact, the private sector idea of …