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Raving Fans!
pocket,
1998,
Engelsk,
ISBN 9780006530695
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Raving Fans
cd-bok,
2004,
Engelsk,
ISBN 9780739309537
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really …
High Five! None of Us Is as Smart as All of Us
innbundet,
2000,
Engelsk,
ISBN 9780688170363
High Five combines the spellbinding charm of a timeless parable with cutting-edge information about why teams are important and what individuals and organizations can do to build …